About original questions
A: Whether the phone and accessories are original or not ?
B: All the phones and accessories in our store is Original , thanks for your support .
A: Can I have discount for my order ?
B:Our profit is very limited due to the shipping cost , after-sell service and our high requirement about our products .
We can give you wholesale price if you order more than 5 pieces .
We can give you discount for your next new order.
A: Is the phone unlocked ?
B: All the phones in our store is unlocked .
About refurbished , appearance , condition .
A: Which phones are refurbished ? Are there any scratches on the phones? Do they work well ?
B: We have described the phones whether it is refurbished or not , you can check in the details of the phone. And we will check the phone before we send it out , there won’t be any scratch on the phone and it will look like new .The phone will be in perfect condition .
About Whether works in the country or not
A: Does the phone work well in my country ?
B: All the phones in our store work in your country , my friend .
A:The Phone can work in our country?
B:All of our phone is unlocked, is order version:us/uk/eu/au standard, but please check if your local area network is compatible with our phones, you can check this link: maps.mobileworldlive.com to check the network Frequency for your country. please confirm with your network carriers or providers before you place the order.
if described write it is EU version ,then its for EU country .
About iOS updating
A: Can the iOS be updated to the latest one ?
B: You can update the iOS system to the latest version .
About language setting
A: Can I set the phone in my language ?
B: You can leave message in your order for what language do you need for your phone , then we will set it for you before we send it out .
About sealed box
A: Is the box sealed ?
B: The box is not sealed for we need to take out the phone for testing before we send it out .You can leave message in your order if you need sealed box.
About sending free
A: Can you send me this phone free?
B: Thanks for your interesting in our products ,but we cannot send it out without your payment , ask for your understanding .
About different price at different time
A: Can I get partial refund if the phone becomes cheaper than what I paid before ?
B: I am sorry my friend but we cannot partial refund you for that situation . The price of the products depends on the whole market and that is out of our
control . Our cost also changes due to the whole market price changing . We can give you free gifts for your next new order . Thanks for your
About phone storage
A: Why the storage of the phone is less than what I paid for ?
B: The phone system itself takes some storage of it , cache also takes storage , and that is why the storage you see may be less than what you paid for.
But please don’t worry, the phone is absolutely what you paid for in our store .