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 Third-Party BizVerify
TopTruly Electronic (Hong Kong) Limited
Verified By : SMR(HK)
Verified Date : 2016-10-13

How to Tracking  

Notes:
Shipping charges are calculated based on the weight of the product(s) including packaging.

For Fedex, DHL, UPS, TNT, USPS (Express/Priority):
Rates are charged for every 0.5 kg.
Example:
for package weight 0.35 kg, it will be rounded up to 0.5 kg.

For Poslaju mail (within Malaysia destination only)
Rates are charged for every 1kg.
Example:
for package weight 0.65kg, it will be rounded up to 1kg

For normal airmail/airparcel:
Rates are calculated for every 0.1kg (for the first 0.5 kg). And will be charged for every 0.5 kg thereafter.
Example:
 

  1. for package weight total of 0.3 kg, it will be calculated for every 0.1kg rate for 1st 0.5 kg
  2. for package weight total of 1kg, the 1st 0.5kg will be charged for every 0.1kg, remaining 0.5 kg thereafter will be charged as 0.5 kg.

Hong Kong Airmail:  
  
http://app1.hongkongpost.com/CGI/mt/enquiry.jsp   (English)

Shipment:
1.Items will be shipped within 2~3 working days after we verify your payment.
2.Shipping Time ususlly is 2-8 working days.
By EMS takes about 5 to 9 working days.
By UPS takes about 3 to 7 working days.
By DHL takes about 3 to 7 working days.
By FEDEX takes about 3 to 7 working days.
 By Singapore register air mail takes about 10 to 25 working days!
3. We will not responsible for any delay during delivery due to customs clearance & weather condition and other factors.If you don`t receive the item within thirty days, please contact us, and then we will help you out of it.

Customs & Import Taxes
It is the buyer`s duty to handle the custom clearance. To help you avoid the taxes,we will declare low value on shipping bill.
Feedback
our success depends on your satisfaction,therefore,your feedback is extremely important to us.If you satisfied with you product and our total service,please leave us positive feedback.Thanks.

Duties & Taxes

Most products are subject to the payment of import duties (e.g. in the U.S.) or other duties, and other charges including value-added tax (VAT) or other taxes. If these are applicable, they will be levied and determined when the shipment is processed by the applicable customs agency in your country. Please check your country's import policy to understand and ascertain the applicability of and your liability for any such duties or taxes for the products you purchase.

 

All applicable duties and taxes, if any, are not included in the purchase price of your order or transaction. If they apply and are levied, then they are your (and not our or the product manufacturer's or supplier's) sole and exclusive responsibility, and shall be paid by you directly to your government or to the courier company, when the products are delivered.

 

Payment of the above-referred duties, charges and taxes are not our (or the product manufacturer's or supplier's) responsibility.

 

We shall not be responsible for any shipping or customs delay since this is outside our control. 

Thanks for your cooperation . 
The TOPTRULY Team


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